Any unplanned undesirable event is an opportunity to learn about what went wrong and so prevent a re-occurrence. Root Cause Analysis (or Incident Investigation) is the process of investigating and addressing undesirable events. This course is suitable for all personnel looking to undertake Root Causes Analysis.This course will take delegates through some principles of RCA and incident investigation processes, highlight pitfalls and challenges likely to be encountered in implementing effective RCA processes, and then provide a methodology for undertaking effective RCAs. This methodology will include how to get to true root causes without getting stuck at the superficial “human error” level.
The CIA Member rate is £350.00 plus VATThe Non Member rate is £390.00 plus VAT£40 discount for second and subsequent delegates applied at checkout
This course is suitable for all personnel wanting the ability to undertake Root Causes Analysis. This is relevant to many disciplines, including:
Programme
Our office opening hours are 9am - 5pm, Monday - Friday (excluding UK public holidays). We look forward to hearing from you.
020 7963 6758
events@cia.org.uk
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